Work

04 · Mobility UX · Service Design

Hoosier Hopper

A mobility service designed as three connected prototypes: Rider, Driver and Admin.

Scope
Rider · Driver · Admin
Shown here
Rider prototype
Built in
Figma Make
Open the Rider prototype ↗

Three connected prototypes

One trip, seen from every seat.

Rider

Requesting and following a trip.

Driver

Receiving and completing the trip.

Admin

Overseeing trips and operations.

Rider

From sign-up to a ride request.

  1. Create your rider account: email or phone, password, or sign up with Google.
    01

    Create an account

    Email or phone, or Google. Continuing requires agreeing to the terms.

  2. Rider home: book a ride, upcoming rides, payment options and recent activity.
    02

    Home

    Book a ride, upcoming rides and payment options, one tap from the home screen.

  3. Booking step 1: flight AA1234 entered, American Airlines arrival 3:45 PM at Indianapolis Airport shown.
    03

    Flight details fetch themselves

    Type a flight number and the arrival appears: airline, time and airport.

  4. Booking step 2: suggested pickup time, campus pickup locations and luggage.
    04

    Pickup

    A pickup time is suggested 15 minutes after arrival; saved campus locations or a custom address; luggage count.

  5. Booking step 4: ride summary, estimated fare and payment preference.
    05

    Review and payment

    A ride summary with an estimated fare, then pre-pay or pay after the ride.

Driver and Admin are separate prototypes; their screens will be added here.